Business Continuity Planning

Disaster recovery and business continuity planning (DR/BCP) should be a vital component of your organisation's resilience plans, detailing procedures for every contingency, from power outages to major disasters. Having well-documented, maintainable procedures in place not only ensures your business will continue to operate with minimal interruption, but can have a direct effect on the safety and well-being of your employees.

Our business continuity consultants are mature business analysts and technical authors, each with several years’ experience in management and consulting within the public and private sectors.

Consultants work with minimal interruption to your business, usually alone, but partnering with your representatives if desired, to deliver practical, effective and sustainable disaster recovery and business continuity procedures for your organization.

Service Overview

A preliminary meeting with the project sponsor serves to establish the project scope, and to agree an overall plan for the project.

We then work with key knowledge holders to identify the vital tasks that must be addressed during the information capture, documentation and test preparation phases.

A typical DR/BCP programme might include the following activities:

• Identify disaster recovery scenarios and categories
• Interview knowledge holders on departmental tasks
• Identify and capture mission-critical tasks for each department
• Understand the technical environment supporting the business
• Document system support relationships between technical areas
• Perform DR/BCP impact analysis for business areas
• Develop comprehensive, maintainable supporting documentation of all procedures
• Perform off-hours cascade communication testing throughout the company
• Prepare DR/BCP test documentation, incorporating contact and recovery site information, mission-critical tasks to be performed
• Plan and coordinate setup/reversal of test environment with IT teams
• Plan and coordinate testing of recovery procedures at the recovery site
• Work with technical areas to incorporate DR/BCP documentation into appropriate Internet/Intranet and Document Management systems
• Provide ongoing documentation review and test plan maintenance

At all times, TQM consultants work under the direction of the Project Sponsor, reporting regularly on project status until the project is completed to the client's satisfaction.

For more information on how TQM can help you to ensure your organisation is sufficiently protected in the event of a disaster, contact us via this website; we can help.

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